YOUR VISIT

YOUR VISIT

  • For mid-week appointments, we recommend making your reservation 1 – 2 weeks in advance to ensure your desired date and time, and 3 – 4 weeks in advance for weekend appointments.

    Call 602-956-2996 or book your appointment online.

    Book Appointment →

  • If you need to cancel your appointment, we ask that you give us the courtesy of 48 hours’ notice so that we may reschedule with another guest waiting for your spot. We understand emergencies come up that you cannot foresee, and therefore we do not charge a cancellation fee, nor require a credit card to make a reservation. However, in the event you no show for an appointment, in order to make another appointment a credit card will be collected to keep on file. After that if you no show for any future appointments you will be charged the full cost of the services booked. Repeat cancellations or reschedules without proper notice, are handled individually, but could result in a 50% non-refundable deposit to book future appointments.

  • If you are new guest, please arrive 10min early for your service so we can properly greet you, have you fill out a new client form, and show you around the salon. If you are running late we appreciate a phone call to let us know. From the moment you step through the salon doors, you will be greeted with friendly faces and exceptional service.

  • What this means for you and MAS:

    • All major credit/debit cards accepted

    • Apple, Samsung and Google Pay accepted

    • Quicker checkout times

    • No possibility for errors with change

    • Guaranteed record of transactions for you and MAS

    • Cash is acceptable for gratuity only (please bring exact change)

  • Gratuities are not included in our service prices. Customary gratuity is 15% to 20%, however this is only a guideline. For your convenience, we accept gratuity payments in the form of cash (exact change only), Venmo at the discretion of the stylist and credit/debit cards at the time of checkout.

  • Love Mane Attraction Salon? Referrals are the greatest compliment we receive. For each person you refer to MAS, receive a $20 service credit redeemable on your next visit.*

    *Exclusions apply.

  • We offer a 60-day refund policy for all retail products purchased in salon. If you are not fully satisfied with your product purchase, you may return it within 60 days for a full refund.

  • If you are not fully satisfied with the results of your service, we are happy to offer a complimentary adjustment within a two-week period following your original service date. Please notify us as soon as possible so that we may promptly schedule your return visit within this time period.

    • Complimentary Adjustment: Any adjustments to the original service(s) will be provided free of charge within two weeks.

    • Additional Services: Any additional services beyond the adjustment of your original service(s) will be charged at the regular service price(s). Payment for these additional services is due at the time of your adjustment appointment.

    Important Considerations

    • Artistic Nature of Services: Beauty is in the eye of the beholder and hairdressing is an art form, a certain degree of opinion and subjectivity is always involved.

    • No Monetary Refunds: Aside from our willingness to perform an adjustment within a two-week window, no monetary refunds will be issued for services rendered. No exceptions.

    • Consultation Fees- This is applied to your future service IF booked within 60 days of your consultation appointment.

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